About Company

Galaxy Entertainment Group is one of Macau’s largest employers and takes great pride in our family of over 18,000 Team Members – each and every one vital in delivering a “World Class, Asian Heart” experience to our guests.

We offer all our Team Members a rewarding career path, supported by exceptional training and development. We welcome you to explore the Fantastic Opportunities, and Unparalleled Careers at Galaxy Entertainment Group.

Job Descriptions

- Lead the overall management of outlet operations with clear defined goals
- Lead and coach the service team, especially the Outlet Managers
- Responsible for ensuring food and beverage quality, hygiene and work place safety established standards are achieved
- Supervise and ensure service consistency according to established standard
- Responsible for marketing strategies including market research, menu planning and recipe development
- Supervise and ensure proper inventory management practice
- Co-owner of the financial performance of operations, along with Exec. Chef
- Participate in research and development of operations process and/or equipment
- Responsible for recruitment in selecting the most qualified/suitable candidates
- Representing service team for inter-outlet/department collaborations
- Ensure all team members adhere to personal hygiene standards, protective wear and hand washing policy
- Ensure all cleaning and sanitization of tables, surfaces and high risk apparatus such as handles is adhered
- Ensure all Hygiene audit scores maintains above 98 points for Team's hand swabs and surface swab audits - Ensure team consistently encourages all guests to prioritize personal safety and hygiene prior entering premise

REQUIREMENTS:
Education:
- Diploma in Hospitality/Management
- Bachelor Degree in Hospitality/Management is an added advantage
Experience:
- 10 years at a 5-star hotel or reputable restaurant
- 5 years Supervisory experience at Outlet Manager level
Knowledge and Skills:
- F&B product and service knowledge
- Alert with FandB related trends
- Advance customer service skills
- Strong leadership and management skills
- Training experience is compulsory
- Computer literate with business report writing skills
Others:
- Fluent with Cantonese or Mandarin and English, both written and spoken, Korean language skills are a plus
- Team player

Skills Required

Compensation & Benefits

• Benefits to be discuss during interview